Services | Air Prishtina
Contact us
Services
Services. Comprehensive services for your flight

What makes us different from others is our reliability and professionalism in processing and service. We are committed to making your flight to Kosovo or Macedonia as pleasant as possible by using modern technologies and services. Simple, fast and convenient.


24h Contact Center

Our telephone customer service is available around the clock at local rates of the office branches. We take your airline reservations requests and professionally answer all questions about your trip. Flexible and convenient. Our agents can reach us in the Contact Centre during usual office hours.


Helvetic-Assistance

Travel safe and carefree with the Helvetic-Assistance travel insurance. You can buy the following insurance services during the booking process:

Cancellation cost, Assistance and Travel baggage insurance


Book a Hotel

After the flight, instantly think about your accommodation. Book your hotel now safely and reliably over the link to HRS.


Rent a Car

Upon arrival ready to proceed. Rent a car now quick and simple over the link to Car Trawler.


Web Check-in

Reduce your waiting time at airport queues. With Web Check-in, you can check-in your flight with various airlines or choose your Seat easily at home and print out your boarding pass.


Accessible travel

Information for passengers with disabilities

The respective airlines provide additional services for people with disabilities or limited mobility, to make the stay on board the aircraft as comfortable as possible. Depending on your illness or disability, you have the obligation to register as soon as possible so that we can make the necessary preparations for you. Unfortunately, for the sake of general safety and personal assistance, we can only carry a limited number of passengers with limited mobility per flight.

Registration
For your registration at the latest two working days before departure you are welcome to use our contact form or you can inform our employees about your wishes in the contact center.

We kindly ask you to arrive at one of our check-in desks 30 minutes before the regular check-in time on your departure day. If you use a wheelchair with electric drive, please check in 60 minutes earlier.

Of course, you are welcome to bring your own wheelchair or other mobility equipment. We transport these for free.