TRAVEL ARRANGEMENTS
The safety and well-being of passengers and crews are of paramount importance. The airlines fully implement the hygiene measures and service concepts of the European Union Aviation Safety Agency (EASA). Since the minimum distances in the cabin cannot always be observed, all passengers from the age of six and all crew members are obliged to wear a protective mask. In addition, the interaction between crew and passengers during the flight is kept to a minimum. In addition, the entire fleet is equipped with special "HEPA" air filters as standard.
Stay at home in the event of illness
Join your trip only if you feel healthy. Stay at home with symptoms such as: fever, cough, shortness of breath, loss of taste or smell.
Bring mouth and nose protection
Make sure you have enough protective masks ready for your trip. Covering the mouth and nose on our flights is mandatory for all passengers 6 years and older.
Comply with hygiene regulations
Follow the general rules for hygiene and physical distance, such as Washing hands, keeping distance while queuing, etc.
Plan more time
According to the current circumstances, please be at the airport at least 3 hours before departure.
Observe entry requirements
Find out about the entry requirements at the destination. If necessary, download the relevant entry forms and fill them in before you travel.
Reduced on-board service
Our service on board is limited. Until further notice, you cannot buy drinks, snacks or duty-free items on board. For each passenger, there is a water bottle (0.5l) in its seat pocket.
ENTRY REQUIREMENTS
The safety and well-being of passengers and crews are of paramount importance. The airlines fully implement the hygiene measures and service concepts of the European Union Aviation Safety Agency (EASA). Since the minimum distances in the cabin cannot always be observed, all passengers from the age of six and all crew members are obliged to wear a protective mask. In addition, the interaction between crew and passengers during the flight is kept to a minimum. In addition, the entire fleet is equipped with special "HEPA" air filters as standard.
Switzerland
Print out the contact card and fill it in to enter Switzerland. Our crew collects them on the plane before landing in Zurich.
Switzerland uses several European countries on the Corona index, including North Macedonia. Anyone entering Switzerland from one of these countries must be in quarantine (self-isolation) for ten days (see info box with the list of nations). Link
Germany
Germany uses several European countries on the Corona index, including Kosovo and North Macedonia. Anyone who enters Germany from one of these countries must be in quarantine (self-isolation) for 14 days (see info box with the list of nations). Link
North Macedonia
Complete the Passenger Health Form before check-in to enter North Macedonia.
Italy
Print and fill out the SELF-DECLARATION COVID-19 form to travel from Italy.
Print and fill out the SELF-DECLARATION ENTRY INTO ITALY form to travel to Italy.
Hand luggage (max. 55 x 40 x 20 cm) is not allowed on board. Only one piece of luggage (max. 20kg) that can be checked in is allowed.
Italy uses several European countries on the Corona index, including North Macedonia. Anyone who enters Italy from one of these countries must be in quarantine (self-isolation) for 14 days (see info box with the list of nations). Link
